Contact Us

Hope When You Need it Most

Take the first steps towards hope by scheduling an appointment with Signature Health or viewing our walk-in options.

Schedule an Appointment Walk-In Hours

Contact us today to begin your mental health and physical health journey.

Call Patient Services

Speak with a Patient Services Representative Monday-Friday from 7:30am-5:00pm to help answer questions, schedule appointments, etc. If you are calling after hours, please follow the phone menu prompts.

Call 440-578-8200

Call the Signature Health Pharmacy

Speak with a pharmacy team member about prescription refills, free mailing and delivery services, or any questions you may have.

Call 440-898-3807

Live Chat

Chat with a Patient Services Representative Monday-Friday from 7:30am-5:00pm, to help answer questions, schedule appointments, etc.

Live Chat

MyChart

Request a future appointment or medication refill, or send messages to select members of your care team for non-urgent medical advice via MyChart.

Call 440-578-8217 or email sh-mychartsupport@shinc.org for MyChart questions and support.

Medical Records Request

Submit a Medical Records Request Form online or access the print version. Email sh-medicalrecords@shinc.org with any questions.

Medical Records Fax Number: 440-269-2551

Medical Records Request Online Form

Academic Placement Opportunities

Signature Health is committed to offering students and recent graduates opportunities to build their skills and launch a successful career. Visit our Academic Placements page for more info.

Complete the form below as a first step in exploring a potential placement opportunity with us. Email SH-AcademicPlacement@shinc.org with any questions.

Complete the Form

Emergency & Mental Health Crisis Services

Medical Emergency

If this is a life-threatening emergency, please go to your nearest emergency room or dial 911.

Information & Referrals for Social Services

For information and referrals to social services and local resources (e.g., housing, food, utilities, clothing, etc.), dial 211 to speak to a live operator.

Mental Health Crisis & Suicide Prevention

If you or a loved one is experiencing suicidal thoughts and needs immediate assistance, please call one of these resources:

Lake County Crisis Hotline | 440-953-8255 (TALK)
Cuyahoga County: Frontline Service Crisis Hotline | 216-623-6888
Ashtabula County: Suicide Prevention Crisis Hopeline | 800-577-7849
National Suicide and Crisis Lifeline | 988

Other Inquiries

This form is not intended to be used for seeking medical advice. If this is an emergency, please dial 911.

Your Name: *

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Yes, I give permission to store and process my data. I understand the response will be within 3 business days. This contact form is not intended to be used for medical advice and if this is an emergency, please dial 911.